Welcome Coffee

Session One - Official Opening Speeches

Session Two - What has been the Imperative for Reforming National Healthcare Services

The health protection gap refers to the financial burden faced by households, including uninsured healthcare costs and avoidance of costly medical treatments. The gap is expected to worsen with increasing longevity and ageing populations. What are the Risks and Opportunities triggering reforms in national healthcare systems? What are the expected Outcomes? What have been the implications for the insurance industry?

Session Three - Design, Implementation and Sustainable Funding of National Healthcare Systems

The main goals of health-care systems are to improve the health of the population they serve, respond to people’s legitimate expectations, and offer fair financing. Enjoying the highest attainable standard of health is one of the key universal human rights, and the sustainable development goals focus on ensuring health for all. However, in recent years, most of these countries have begun to establish new frameworks for providing and operating their national health sector. Fundamentally, the new arrangements included the shift to new financing models.

COFFEE BREAK & NETWORKING

Session Four - Development of Public Healthcare Schemes and Health Insurance Funds in GCC

The current problems and actuarial forecasts of pressures and costs on public healthcare systems have resulted in establishing mandatory and voluntary healthcare insurance funds and the implementation of the Universal Health Insurance (UHI) in some Arab countries. How are these new schemes rolled out locally and how’s take-up doing? What considerations go in their pricing methodologies? How is the local insurance industry reacting to the increased privatisation of health services?

Session Five - Trends and Factors Affecting Health Insurance Product Development, Value Proposition and Pricing

Health insurance is among the fastest growing industries globally, and the COVID-19 pandemic further accelerated its growth in recent years. The pandemic has also driven health awareness among consumers and accelerated digital adoption and the evolution of healthcare ecosystems, allowing insurers to reinvent their business models to adapt to the rapidly evolving industry.

Session Six - How Technology is Transforming the Insurance-Customer Relationship

The rising demand for health insurance can be attributed to the efforts of the new-age insurers to expand insurance accessibility, enhancing simplicity and transparency. This has led to the adoption of disruptive technologies to stay ahead of the competition, from underwriting to risk analysis, digitalisation has taken over many insurance processes.

Luncheon & Networking

End of Day Two

Welcome Coffee

Session One - Regulatory Agenda and Strategic Issues

Health insurance is a highly regulated business both by insurance and, somehow, health services regulators. Both have their strong regulatory agendas, and both as well as the industry agree that the growing protection gap in health provisions is a concern. Insurers and governments are under pressure to absorb increasing healthcare expenditures.

Session Two - How are Aging Populations Impacting Health Insurance Design

Demographic changes, in particular increasing life expectancy combined with a declining birth rate, are among the most important drivers in the health sector’s rising costs. This is even more evident in the field of long-term care and ageing-related diseases. This session will address the size of financial costs and proportional capacity consumed by healthcare for the elderly within national health systems, and how health insurance systems are adapting and coping with these insurance risks.

Session Three - Distribution of Health Insurance in the Digital Economy

The world is seeing new models for digital distribution of health insurance in a post-pandemic world. Insurers are increasingly looking at partnerships as a solution to integrate their services into ecosystems and improve customer experience. They are looking to have interventions with customers long before a claim is made, and offering services that integrate into a customer’s lifestyle.

Coffee Break & Networking

Session Four - Risk Management and Fraud Prevention in Health Insurance

What are the likely risks health insurers could face in their business operations? How do health insurers assess risk, and how is technology changing that? What are they doing about protecting customer data privacy, data management, cyber-security, and governance?

Session Five - The Evolution of Digital Health Insurance

This session will focus on how Data, AI, machine learning and medical wearables are reshaping healthcare management, operations and user experience. Underwriting is significantly revolutionised by AI, analytics, and where dynamic pricing is enabled by automation.

Session Six - Healthcare Literacy and its Impact on Society’s Health and Health Insurance

Simply put, health literacy is about how we receive, interpret and act on health information. It’s a life skill, if you like. And because we all need to live a healthy life for us and our loved ones, that life skill is so essential.

Session Seven - Real Time & Data-Driven Strategies to Enhance Health Insurance Claims Processing

Health claims contain a wealth of information that can be turned into valuable insights for insurers. The potential of analytics in this domain goes beyond claims management, helping the industry reduce fraud and make healthcare payments more transparent.

Session Eight - Growing Obesity and Chronic Diseases and their Implications on Health Insurance

Obesity is one of most significant and fastest growing risks facing entities providing health insurance. Globally, obesity has tripled in just the last 45 years and consistently ranks as one of the top risks of mortality and morbidity. It has also emerged as one of the leading risk factors for severe cases of COVID-19. While the sharply increasing rate of obesity first occurred in wealthier nations, it has now become a global pandemic as public health strategies and other efforts to reverse this trend have largely been ineffective.

LUNCHEON & NETWORKING

End of Day Three