The structuring and infrastructure of the health sector and current service models in several Arab countries are nothing like what they used to be 10 to 15 years ago. The most important features of this change lie in how national healthcare systems are financed, and in assigning a larger market share of the health services operations to the private sector, which has grown in giant leaps.

Consequently, health insurance is rapidly growing in the region, playing a critical role both in peoples’ lives as well as in building a vibrant insurance industry. Technology innovation, rise of living costs, and increasing pressures on healthcare systems are making health reforms in the region move at a rapid pace. Health insurers are therefore searching for the optimal model that balances customer satisfaction and provider relationship management while keeping their cost manageable.

Competition in the health insurance market is growing as AI technology advances and the need for customer-orientated systems increase. These factors are leading to constant developments and driving sales.

The Arab Health Insurance Conference (AHIC) brings together national healthcare officials, health actuaries, and VPs, CEOs, Managing Directors, Heads of Operations, Claims Managers from leading insurance companies and hospitals, as well as solution providers, to share evolving, cutting-edge strategies on building national healthcare systems, healthcare forward-thinking and technology-enabled solutions hitting the health insurance industry today.